Question: I was nearly finished editing a 300+ page job and I made a horrible mistake – I closed out of edit and I accidentally clicked NO when it asked me to save the changes. Please tell me I haven’t just lost all that hard work!
Answer: If you are using the default options for Auto Recover, with Auto Recover selected, set to save every 30 seconds and to Keep Auto Recover files in Archive, then chances are you’re going to be able to recover your file with almost all of your edits intact. Here’s what to do:
- Double click the AutoArchive folder.
- Locate the file you were editing. If the file was originally inside a case, double click the case name. Click the file’s name once to select it.
- Select the Move command via any oneof these methods:
- Press Ctrl+m.
- Click the Move button on the toolbar
- Right click the file and select Move.
- In the Move dialog, if Keep Case Structure is selected, de-select this option (by clicking the check box ). On the right side of the Move dialog, in the list of users under Job Name, select your user. If the file was originally inside a case, click the name of the case. Click OK.
- At the Confirm File Replace? dialog, you’ll be asked to confirm that you want to replace the file that does not have any saved changes with the file from the AutoArchive folder. Click Yes.
- Press Ctrl+u or click the Up One Level button on the toolbar until you are at the main level of Manage Jobs.
When you open the file, you should see the file as it was with all changes you made up to 30 seconds before you closed out and accidentally selected “no” to the Save Changes prompt.
FYI – the reason that you move the files out of the AutoArchive folder and back to the original location before editing it is that AutoRecover only saves/stores the text file; not the associated subfiles, such as job dictionary, global table, job history, audio, etc. By moving the recover file to the original location, you re-connect the text with all of those subfiles.
Do you have a Case CATalyst question you’d like to see answered in the RAQs? E-mail it to RAQ@stenograph.com.
Case CATalyst Recently Asked Questions are written by Cindi Hartman, Stenograph’s Training Program Manager.