Greetings from Support

  Greetings from Stenograph Support. On behalf of everyone in Support, I would like to extend a big thank you to our customers for their patience and understanding during this time. We know many of our customers are trying to navigate new methods of reporting, like remote reporting, and as a result our call volume […]

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All About CaseViewNet Passwords

Did you know the first Thursday in May each year is World Password Day? While the purpose of World Password Day is to get everyone serious about securing their online identities by using better password habits, I thought it could be a great opportunity to talk with CaseViewNet users about the CaseView Passwords dialog in […]

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Time

As a full-time reporter and firm owner, the Christmas break holds a truly special place in my heart. Yeah, there’s the Christmas celebration itself — family, food, drinks, and gifts. But it’s more than that. It’s a magical time where the Courthouse is closed, lawyers aren’t calling, and witnesses are away. Ahhh, how lovely.  Amidst the busy social calendar, I always have grandiose plans to do the mundane things I’ve put off all year when […]

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The Benefits of Efficient Error Reporting

Whenever I’m training, one of the things I try to do is to force an error message to appear, specifically so that people can watch me react to the problem. I like my trainees to realize that having an Exception error dialog box appear on your screen is not the end of the world. I […]

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A Salute to Everyday Heroes

It goes without saying that our current situation is unprecedented. It is scary, the future is uncertain, and we are all facing a reality that continues to change so quickly that it is nearly impossible to process. On a daily basis, each of us has had to muster the courage to persevere, to face difficult […]

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Sending Realtime Remotely

Many of my customers ask me the following question: “Karen, if I’m not in the same room as my judge or clients, how do I send my realtime to them?” Well, Stenograph has a simple solution that works for everyone.  It’s called a CaseViewNet Cloud Session code.  Reporters on any CAT software can begin using this immediately. […]

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How Stenograph is Helping the Stenographer

The past few weeks have proven to be an extremely challenging and difficult time for all of us. We are facing something we haven’t experienced before and to be honest, it’s scary. The COVID-19 pandemic has affected everyone in the U.S. and throughout the world.  It has impacted our businesses, our schools, our communities, and […]

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Assembling a Stenograph Writer

I have always enjoyed learning how items are manufactured.  It started with me watching Mr. Rogers visit the Crayola crayon factory.  I was fascinated by seeing the process of liquid wax molded into crayons and then wrapped with paper labels.  Since then, as part of my work for manufacturing companies, I have had opportunities to […]

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Tips for First-Time Telecommuters

The COVID-19 pandemic is going to introduce a lot of people to the world of telecommuting. As someone who has been telecommuting for 30 years, I have a little experience that may be valuable to you. Here are a few suggestions that may help you to avoid some of the potential pitfalls that come with […]

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