How to Communicate Successfully with Tech Support

Many Stenograph customers enjoy speaking with our Technical Support reps; they know that any rep they speak to will be able to quickly and efficiently resolve whatever problem they’re having. However, some people dread calling Tech Support; they anticipate being frustrated and misunderstood, and they don’t necessarily believe that the support rep they speak to […]

Read More

CATalyst Features for Quality Control

If you’re a court reporting firm owner or office manager, aside from making sure the schedule is covered and that clients pay their bills, there is one thing with the potential to drive you nuttier than anything else when it comes to running your business: quality control. Every transcript that goes out with your firm’s […]

Read More

CATalyst Makes the Switch Less Intimidating

Have you or a friend or colleague recently transitioned from another CAT system to Case CATalyst? In addition to the outstanding personal training services offered by Stenograph’s Certified Independent Training Agents, there are a number of features and tools available that may make the transition faster and easier. Custom keyboard maps and macros: When you’re […]

Read More

RealTeam is for Everyone!

Realtime reporters who have already been using alternative methods such as Work Units and make use of teamwork to achieve speedier delivery have been very excited about using RealTeam™ instead of their other methods. However, reporters who provide realtime services are not the only reporters who benefit from the RealTeam feature: every reporter, every scopist, […]

Read More