How to use an AutoRecovered text file

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Question:  I was nearly finished editing a 300+ page job and I made a horrible mistake – I closed out of edit and I accidentally clicked NO when it asked me to save the changes.  Please tell me I haven’t just lost all that hard work!

Answer: If you are using the default options for Auto Recover, with Auto Recover selected, set to save every 30 seconds and to Keep Auto Recover files in Archive, then chances are you’re going to be able to recover your file with almost all of your edits intact.    Here’s what to do:

  1. Double click the AutoArchive folder.
  2. Locate the file you were editing.  If the file was originally inside a case, double click the case name.  Click the file’s name once to select it.
  3. Select the Move command via any oneof these methods:
    1. Press Ctrl+m.
    2. Click the Move button on the toolbar
    3. Right click the file and select Move.
    4. In the Move dialog, if Keep Case Structure is selected, de-select this option (by clicking the check box ). On the right side of the Move dialog, in the list of users under Job Name, select your user.  If the file was originally inside a case, click the name of the case. Click OK.
    5. At the Confirm File Replace? dialog, you’ll be asked to confirm that you want to replace the file that does not have any saved changes with the file from the AutoArchive folder.  Click Yes.
    6. Press Ctrl+u or click the Up One Level button on the toolbar until you are at the main level of Manage Jobs.

When you open the file, you should see the file as it was with all changes you made up to 30 seconds before you closed out and accidentally selected “no” to the Save Changes prompt.

FYI – the reason that you move the files out of the AutoArchive folder and back to the original location before editing it is that AutoRecover only saves/stores the text file; not the associated subfiles, such as job dictionary, global table, job history, audio, etc.  By moving the recover file to the original location, you re-connect the text with all of those subfiles.

Do you have a Case CATalyst question you’d like to see answered in the RAQs?  E-mail it to RAQ@stenograph.com.

Case CATalyst Recently Asked Questions are written by Cindi Hartman, Stenograph’s Training Program Manager.

Protect What You Need to Do Your Job

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By: Dave Der, Product Manager 

Seems like whatever you purchase these days, you’ll be asked if you would like to purchase an extended warranty or service contract for that item. Most people don’t feel the need to purchase an extended warranty for a convenience item that you may only use once in a while, but you would probably think differently if it was an essential item that you use almost every day in your business to make a living. Your Stenograph® writer is an essential item. Without your writer, how would you take a job?

Stenograph’s writers are expertly designed, engineered and built with precision mechanical parts and sophisticated electronic components. While we hate to hear about problems with our writers, mechanical and electronic failures can occur with your writer.

Recently we received a few writers in our factory for service. One of the writers was a Diamante® and it would not turn on because the owner plugged in the wrong charger. The owner did not have a protection plan on her writer and it ended up costing her $702.73 in parts and labor to fix it.

Another writer was an élan Mira® that froze up at a deposition and would not boot up. The main PC board had to be replaced and would have cost close to $2,000 if the reporter didn’t have a writer Protection Plan with us.

There was also an élan Mira where the final B was not making contact. For repairs with the contact assembly, it would have cost close to $1,000 without a Protection Plan.

The cost of a Protection Plan is only a fraction of what it would normally cost to service and repair a writer, and prices start at less than $1 a day. The cost for packing, shipping and insurance as well as the cost of lost earnings if your writer is not working adds to the out-of-pocket expenses. Keeping your equipment protected so you can do your job is a smart business decision. Don’t disappoint your client, ensure that you’ll be available for that big job.

RAQ: View Looks Wrong – Select View

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Question:  Suddenly my Edit screen looks wrong. The text isn’t double spaced, I can’t see the box lines and there are musical notes on the side of the screen. I tried exiting out and coming back in but that didn’t work. How do I fix it?

Answer: You’ve switched from Page View to Normal View.  Just click View, Page View (or press Alt+v, p).

Do you have a Case CATalyst question you’d like to see answered in the RAQs?  E-mail it to RAQ@stenograph.com.

Case CATalyst Recently Asked Questions are written by Cindi Hartman, Stenograph’s Training Program Manager.

Andrea’s Wireless Realtime World

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By: Judy Wolf, Marketing Product Manager

This is part three of three and the final article on Andrea Murphy. If you missed the first two, please click here and scroll down to read them.

How is wireless CaseViewNet® working out for Andrea?  “I love it! There’s nothing like throwing the computers out and connecting instantly.” Andrea provides netbook computers, which are commonly called “throw downs” for the attorneys to use.  If they wanted to use their own computer, she would give them CaseViewNet on a thumb drive, she said.

Apparently most of Andrea’s realtime work comes from people traveling to St. Louis, which is near her home in Illinois. “They don’t want to bring their own computers because they already have enough to carry,” Andrea said.  The attorneys come from all over the country from places such as, Denver, New York, D.C. etc. often representing pharmaceutical companies and plaintiffs.

When asked how much resistance she gets from people familiar with LiveNote™, she said “None. If I did, I’d tell them they can export the CaseViewNet file to LiveNote and download it when they get home.”  Andrea is clearly self-confident about the technology she brings to the table and it shows.

“Before CaseViewNet, it was the cables. Ugh.” She doesn’t even carry them as backup any more. She said she sets up CaseViewNet and it just works. She never had any problems.

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Andrea Murphy lives in West Frankfort, Illinois, in the St. Louis/Evansville area with her husband and as she puts it “two-too-many boys.” Andrea is a graduate of Southern Illinois University and has been a reporter for just over eleven years. You’ll find her active on social media and court reporter forums.