When we reach young adulthood and begin managing money we’ve earned, one of the first lessons we learn is the difference between needs and wants, the benefits of living within our means, and the risks of failing to do so. We learn to sacrifice what we want: luxuries or higher-quality goods and experiences in order […]
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Sometimes in the excitement of discovering life-changing new equipment like the Luminex II or game-changing features like Real Team™, we forget about features that dazzled us when we first heard about them but haven’t quite gotten around to using yet! This week, I’d like to remind you about an incredibly valuable utility in Case CATalyst […]
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How often do you look for the answer to a question in CATalyst Help? I’ve discovered that some people don’t use CATalyst Help to find the information they want, because they’re not sure where to look, beyond pressing F1 to open up Help. There are numerous Help features, and knowing which one to use to […]
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Do you suspect that there are things that other people know that you don’t, things that – if you knew them, would enable you to earn a higher income and enjoy greater satisfaction with the time and effort you’re putting into this career? Do you know where to go to get this information – to […]
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Many Stenograph customers enjoy speaking with our Technical Support reps; they know that any rep they speak to will be able to quickly and efficiently resolve whatever problem they’re having. However, some people dread calling Tech Support; they anticipate being frustrated and misunderstood, and they don’t necessarily believe that the support rep they speak to […]
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If you talk to the most respected professional reporters and scopists in this business about EDGE, the annual software support agreement for Case CATalyst, you’ll find that all of them agree that they would not consider working without it. Why is that? Users with EDGE have access to the latest version and all updates. Not […]
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One would think that with the plethora of Facebook groups for court reporters that finding previously asked questions and answers to CATalyst questions should be easy. However, answers tend to get buried or lost in the constant chatter of unrelated topics, and there is no way to know which answer is the correct one. The […]
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Despite having taught CAT to reporters, scopists, captioners, CART providers, instructors, etc. for nearly 30 years now, I am still surprised at how frequently I find myself in the following situation. I answer a question for someone, and after thanking me, they say, “This has been bothering me for years! It’s such an easy fix; […]
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If you’re a court reporting firm owner or office manager, aside from making sure the schedule is covered and that clients pay their bills, there is one thing with the potential to drive you nuttier than anything else when it comes to running your business: quality control. Every transcript that goes out with your firm’s […]
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Have you or a friend or colleague recently transitioned from another CAT system to Case CATalyst? In addition to the outstanding personal training services offered by Stenograph’s Certified Independent Training Agents, there are a number of features and tools available that may make the transition faster and easier. Custom keyboard maps and macros: When you’re […]
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