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Tag: support

Tips for Security with Web Conferencing Apps like Zoom

April 7, 2020 by Cindi Lynch, Training Program Manager - Comment is Closed

Web conferencing apps like Zoom, GoToMeeting, WebEx, Microsoft Teams, etc. have become a lifeline for all of us as we stay at home and do our best to “flatten the curve” (slow and/or stop the spread of the COVID-19). They enable us to work remotely and stay in social contact while maintaining a safe distance. […]

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Tips for First-Time Telecommuters

March 19, 2020March 19, 2020 by Cindi Lynch, Training Program Manager - Comment is Closed

The COVID-19 pandemic is going to introduce a lot of people to the world of telecommuting. As someone who has been telecommuting for 30 years, I have a little experience that may be valuable to you. Here are a few suggestions that may help you to avoid some of the potential pitfalls that come with […]

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New Computer: Tailored or Off the Rack?

January 7, 2020January 7, 2020 by Cindi Lynch, Training Program Manager - Comment is Closed

If your holidays favored you with the gift of a new computer you may be bursting with excitement and eager to get started, just as soon as you get that last job on your “old” system done. However, you can’t just dive into a relationship with new hardware; you need to know whether the system […]

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Get the Most Out of the CATalyst Help Function

July 30, 2019July 30, 2019 by Cindi Lynch, Training Program Manager - Comment is Closed

How often do you look for the answer to a question in CATalyst Help? I’ve discovered that some people don’t use CATalyst Help to find the information they want, because they’re not sure where to look, beyond pressing F1 to open up Help. There are numerous Help features, and knowing which one to use to […]

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Why Top Professionals are Always Current on EDGE

July 9, 2019July 9, 2019 by Cindi Lynch, Training Program Manager - Comment is Closed

If you talk to the most respected professional reporters and scopists in this business about EDGE, the annual software support agreement for Case CATalyst, you’ll find that all of them agree that they would not consider working without it. Why is that? Users with EDGE have access to the latest version and all updates. Not […]

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