Web conferencing apps like Zoom, GoToMeeting, WebEx, Microsoft Teams, etc. have become a lifeline for all of us as we stay at home and do our best to “flatten the curve” (slow and/or stop the spread of the COVID-19). They enable us to work remotely and stay in social contact while maintaining a safe distance. […]
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Tips for First-Time Telecommuters
The COVID-19 pandemic is going to introduce a lot of people to the world of telecommuting. As someone who has been telecommuting for 30 years, I have a little experience that may be valuable to you. Here are a few suggestions that may help you to avoid some of the potential pitfalls that come with […]
Read MoreNew Computer: Tailored or Off the Rack?
If your holidays favored you with the gift of a new computer you may be bursting with excitement and eager to get started, just as soon as you get that last job on your “old” system done. However, you can’t just dive into a relationship with new hardware; you need to know whether the system […]
Read MoreHow to Communicate Successfully with Tech Support
Many Stenograph customers enjoy speaking with our Technical Support reps; they know that any rep they speak to will be able to quickly and efficiently resolve whatever problem they’re having. However, some people dread calling Tech Support; they anticipate being frustrated and misunderstood, and they don’t necessarily believe that the support rep they speak to […]
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