Back in early 2014 we started thinking about a replacement website for the Stenograph Help Desk. While the Help Desk was still useful to our customers, it was beginning to show its age. We wanted not just an updated version of the Help Desk, but a more modern version that could take advantage of current […]
Read More
It’s that time of year again; time to change the clock on your writer. If you haven’t had a chance to do it yet, here’s how: Turn on the writer and don’t write anything. Press Setup, then Time. Press Next three times to move the ^ to the hour. After that, press + once to […]
Read More
As Thanksgiving approaches, during a year that has been extremely tough for everyone, I wanted to take a moment to reflect upon all the things we at Stenograph can be thankful for. This year, we faced many unique challenges and had to adapt our thinking and operations to overcome these. We had to slowly and […]
Read More
Watch as Stenograph’s Technical Support Team walks you through the advantages of our new phone system and explains how we can better serve you.
Read More
In March of 2020, I joined Stenograph as a Senior Software Product Manager. What a strange time to start a job—as the country and world were getting set to deal with a pandemic, and my first day at work (and many to follow) would be from my home office. As I met my new colleagues […]
Read More
Stenograph’s President, Anir Dutta recently joined MarketScale on their Software and Technology podcast. Anir addressed how Stenograph has been working to support their customers, and that together, they are emerging from it.
Read More
If you’re currently using or are eligible for CATalyst Version 21, you probably received an email last Thursday, June 4th, letting you know that a new update, version 21.03 is now available to be downloaded and installed. Have you clicked Help, Check for Updates and then updated to 21.03 yet? If you haven’t, let’s take […]
Read More
Whenever I’m training, one of the things I try to do is to force an error message to appear, specifically so that people can watch me react to the problem. I like my trainees to realize that having an Exception error dialog box appear on your screen is not the end of the world. I […]
Read More
Web conferencing apps like Zoom, GoToMeeting, WebEx, Microsoft Teams, etc. have become a lifeline for all of us as we stay at home and do our best to “flatten the curve” (slow and/or stop the spread of the COVID-19). They enable us to work remotely and stay in social contact while maintaining a safe distance. […]
Read More
The COVID-19 pandemic is going to introduce a lot of people to the world of telecommuting. As someone who has been telecommuting for 30 years, I have a little experience that may be valuable to you. Here are a few suggestions that may help you to avoid some of the potential pitfalls that come with […]
Read More