Thankful

In a few days, people all over the United States will be getting together with family and/or friends and reflecting on what makes them feel thankful. I have a lot for which I am thankful, and my Stenograph and greater court reporting industry family is a major reason I am thankful this year. 30 years […]

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How to Communicate Successfully with Tech Support

Many Stenograph customers enjoy speaking with our Technical Support reps; they know that any rep they speak to will be able to quickly and efficiently resolve whatever problem they’re having. However, some people dread calling Tech Support; they anticipate being frustrated and misunderstood, and they don’t necessarily believe that the support rep they speak to […]

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