Sometimes in the excitement of discovering life-changing new equipment like the Luminex II or game-changing features like Real Team™, we forget about features that dazzled us when we first heard about them but haven’t quite gotten around to using yet! This week, I’d like to remind you about an incredibly valuable utility in Case CATalyst […]
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How often do you look for the answer to a question in CATalyst Help? I’ve discovered that some people don’t use CATalyst Help to find the information they want, because they’re not sure where to look, beyond pressing F1 to open up Help. There are numerous Help features, and knowing which one to use to […]
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Many Stenograph customers enjoy speaking with our Technical Support reps; they know that any rep they speak to will be able to quickly and efficiently resolve whatever problem they’re having. However, some people dread calling Tech Support; they anticipate being frustrated and misunderstood, and they don’t necessarily believe that the support rep they speak to […]
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If you talk to the most respected professional reporters and scopists in this business about EDGE, the annual software support agreement for Case CATalyst, you’ll find that all of them agree that they would not consider working without it. Why is that? Users with EDGE have access to the latest version and all updates. Not […]
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If you’re a court reporting firm owner or office manager, aside from making sure the schedule is covered and that clients pay their bills, there is one thing with the potential to drive you nuttier than anything else when it comes to running your business: quality control. Every transcript that goes out with your firm’s […]
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Have you or a friend or colleague recently transitioned from another CAT system to Case CATalyst? In addition to the outstanding personal training services offered by Stenograph’s Certified Independent Training Agents, there are a number of features and tools available that may make the transition faster and easier. Custom keyboard maps and macros: When you’re […]
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The following appears in the February 2019 issue of the Journal of Court Reporting. By Debbie Dibble, RDR, CRR, CRC Ahhh, the curse of procrastination. I’m the queen!! One of my many personality flaws is the propensity to say, “It’s faster to do this the hard way now. I’ll figure out the tools later,” and […]
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Did you know the first Thursday in May each year is World Password Day? Well, regardless, you do now! While the purpose of World Password Day is to get everyone serious about securing their online identities by using better password habits, I thought it could be a great day to talk with all the CaseViewNet […]
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I read a news report recently about how a house fire at a court reporter’s home resulted in the Georgia Supreme Court tossing out the life sentence of a convicted murderer! Why was the sentence dismissed? The reporter was holding onto the only copy of the 2009 trial transcript, and it was unfortunately lost in […]
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