We’re about to end one year and begin another; and as always, many people are thinking about what they can do to improve themselves and make 2020 a better year than 2019, and the ’20s a better decade than the ’10s. While you’re considering your own resolutions, let me suggest you put this one at […]
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RealTeam for a Happier Holiday
’Twas the night before Christmas, And all through the house, Not a creature was stirring, Except for the reporter or scopist desperately editing pages to try to get them out the door… That’s not a description of a happy holiday! The good news is that it doesn’t have to be that way. If you’re eager […]
Read MorePartnership: The Successful Reporter/Scopist Relationship
When scopists and reporters work as a team, each of them is happier, more productive and more profitable. Also, with the advent of RealTeam™, reporters and scopists need each other more than ever. However, a lot of reporters say that they’re unhappy with the quality of the scopists they’ve tried, and a lot of scopists […]
Read MoreUse Shortcuts to Make it Easier to Edit!
Whenever you can, you probably use a one-stroke brief to write a multisylllabic word or phrase instead of writing it out in three strokes or four strokes or more. Do you do the same thing when you’re editing with Case CATalyst? Do you press a shortcut key or do you press a lot keys to […]
Read MoreGet the Most Out of the CATalyst Help Function
How often do you look for the answer to a question in CATalyst Help? I’ve discovered that some people don’t use CATalyst Help to find the information they want, because they’re not sure where to look, beyond pressing F1 to open up Help. There are numerous Help features, and knowing which one to use to […]
Read MoreHow to Communicate Successfully with Tech Support
Many Stenograph customers enjoy speaking with our Technical Support reps; they know that any rep they speak to will be able to quickly and efficiently resolve whatever problem they’re having. However, some people dread calling Tech Support; they anticipate being frustrated and misunderstood, and they don’t necessarily believe that the support rep they speak to […]
Read MoreWhy Top Professionals are Always Current on EDGE
If you talk to the most respected professional reporters and scopists in this business about EDGE, the annual software support agreement for Case CATalyst, you’ll find that all of them agree that they would not consider working without it. Why is that? Users with EDGE have access to the latest version and all updates. Not […]
Read MoreCATalyst Features for Quality Control
If you’re a court reporting firm owner or office manager, aside from making sure the schedule is covered and that clients pay their bills, there is one thing with the potential to drive you nuttier than anything else when it comes to running your business: quality control. Every transcript that goes out with your firm’s […]
Read MoreCATalyst Makes the Switch Less Intimidating
Have you or a friend or colleague recently transitioned from another CAT system to Case CATalyst? In addition to the outstanding personal training services offered by Stenograph’s Certified Independent Training Agents, there are a number of features and tools available that may make the transition faster and easier. Custom keyboard maps and macros: When you’re […]
Read MoreRealTeam is for Everyone!
Realtime reporters who have already been using alternative methods such as Work Units and make use of teamwork to achieve speedier delivery have been very excited about using RealTeam™ instead of their other methods. However, reporters who provide realtime services are not the only reporters who benefit from the RealTeam feature: every reporter, every scopist, […]
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