Guarantee a Happier New Year!

We’re about to end one year and begin another; and as always, many people are thinking about what they can do to improve themselves and make 2020 a better year than 2019, and the ’20s a better decade than the ’10s. While you’re considering your own resolutions, let me suggest you put this one at […]

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RealTeam for a Happier Holiday

’Twas the night before Christmas, And all through the house, Not a creature was stirring, Except for the reporter or scopist desperately editing pages to try to get them out the door… That’s not a description of a happy holiday! The good news is that it doesn’t have to be that way. If you’re eager […]

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How to Communicate Successfully with Tech Support

Many Stenograph customers enjoy speaking with our Technical Support reps; they know that any rep they speak to will be able to quickly and efficiently resolve whatever problem they’re having. However, some people dread calling Tech Support; they anticipate being frustrated and misunderstood, and they don’t necessarily believe that the support rep they speak to […]

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CATalyst Features for Quality Control

If you’re a court reporting firm owner or office manager, aside from making sure the schedule is covered and that clients pay their bills, there is one thing with the potential to drive you nuttier than anything else when it comes to running your business: quality control. Every transcript that goes out with your firm’s […]

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CATalyst Makes the Switch Less Intimidating

Have you or a friend or colleague recently transitioned from another CAT system to Case CATalyst? In addition to the outstanding personal training services offered by Stenograph’s Certified Independent Training Agents, there are a number of features and tools available that may make the transition faster and easier. Custom keyboard maps and macros: When you’re […]

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