The Stenograph team has a lot of great employees, and many have been with us for a long time. Their service and dedication to the company and the customers is something we like to celebrate. This month, Jim Kuta has reached a great milestone with Stenograph, 25 years! We asked Jim to share his thoughts […]
Read MoreTag: support
What can give you peace of mind?
Your hard drive just crashed… You anxiously stare at the blue or black screen of the laptop you’ve shared so many long nights with. It’s never let you down. Well, maybe it did act a little funny a few times recently, but a good-old restart always fixed it. “I had too many windows open and […]
Read MoreExpanding the Magic of Macros, by Hayley Peters
Janice Plomp, CSR(A), RDR, CRI , is passionate about macros and keyboard shortcuts. As it turns out, so am I. I’ve been using macros in my day-to-day for over a decade: in my previous career as a graphic designer using Adobe Photoshop and in my downtime playing video games. It was Janice that introduced me […]
Read MoreWhat’s New in Stenograph’s Solution Center?
Back in early 2014 we started thinking about a replacement website for the Stenograph Help Desk. While the Help Desk was still useful to our customers, it was beginning to show its age. We wanted not just an updated version of the Help Desk, but a more modern version that could take advantage of current […]
Read MoreDid you change the clock on your writer?
It’s that time of year again; time to change the clock on your writer. If you haven’t had a chance to do it yet, here’s how: Turn on the writer and don’t write anything. Press Setup, then Time. Press Next three times to move the ^ to the hour. After that, press + once to […]
Read MoreA Time to Be Thankful
As Thanksgiving approaches, during a year that has been extremely tough for everyone, I wanted to take a moment to reflect upon all the things we at Stenograph can be thankful for. This year, we faced many unique challenges and had to adapt our thinking and operations to overcome these. We had to slowly and […]
Read MoreReflections on my first 6 months at Stenograph
In March of 2020, I joined Stenograph as a Senior Software Product Manager. What a strange time to start a job—as the country and world were getting set to deal with a pandemic, and my first day at work (and many to follow) would be from my home office. As I met my new colleagues […]
Read MoreWhat Do You Need to Learn?
What could you be doing better, faster, and more efficiently when using your Case CATalyst software? How do you know what features you should learn to make a significant, practical difference in the amount of time you spend editing, or improving your dictionary? One way to find out is to hang out with other reporters, […]
Read MoreWho Inspires You?
One of my favorite teachers at the University of Illinois was my theater history professor, Dr. Bob Graves. Although the topic he taught turned out to have only a very minor, passing role in my life, he had a massive impact on my choices and my career! Dr. Bob, as we called him, was one […]
Read MoreYou Never Have to Be Afraid to Update Your CATalyst Software
If you’re currently using or are eligible for CATalyst Version 21, you probably received an email last Thursday, June 4th, letting you know that a new update, version 21.03 is now available to be downloaded and installed. Have you clicked Help, Check for Updates and then updated to 21.03 yet? If you haven’t, let’s take […]
Read More