Here in Technical Support, we know your time is valuable, and you need answers to your technical questions about CATalyst, CaseViewNet, or your writer accurately and quickly. While talking with a live representative is a great way to get answers to those questions, sometimes you don’t have the time to wait on hold or wait […]Read More
Tag: tech support
Service and Support from the People Who Know Your Writer Best
Have you ever considered not insuring your car or your home? I think most of us are happy to have a financial safety net that our policies provide – if an accident happens, insurance will cover it. We prefer to alleviate as much stress as possible and stay in control of our lives and finances. However, even homeowners […]Read More
The Top 5 New Year’s Resolutions for Small Business and How Stenograph Can Help You Achieve Them!
The practice of making New Year’s Resolutions dates to 4,000 years ago, first done by the ancient Babylonians. Crazy, right? Our resolutions may look different these days, but the general motivation remains the same; how do I change up what I did last year to make next year better? While we may not always stick […]Read More
2021 in Review at Stenograph
Wow! What a year we just had. It has been a year of rebirth, reopening, and setbacks. The pace of change has quickened, and we’ve all become accustomed to things we couldn’t have imagined a few years ago. At Stenograph we wish everyone a happy new year and wish you health and happiness in the […]Read More
Four Pillars of Support
When people speak of four pillars they are usually referring to something important being held up; supported in a sturdy, reliable way that provides strength and resilience. This imagery comes to mind when we think of the Edge support for court reporters using CATalyst. The Edge program’s four pillars are: Cloud Backup – automated backup […]Read More
Stenograph’s Ongoing Commitment to Serve Our Customers
For more than 80 years, Stenograph has been humbly honored to support the stenographic court industry. As the industry leader, we feel strongly about our responsibility to continue to deliver the best writer and software. With the introduction of our new product, the Phoenix Automatic Speech Recognition engine, there have been speculations that Stenograph is […]Read More
Hear from our Senior Product Manager of Writers, Veronika Mikhailova
Before coming to Stenograph I had no idea that stenography was such a fascinating field with so many nuances and complexities. I joined Stenograph as a Senior Product Manager for Writers two months ago and I am thrilled to be a part of the ongoing development and constant improvement of this fantastic machine. After […]Read More
Stenograph Employees Talk about APEX
APEX is Stenograph’s new solution for reporting agencies, covering their entire job flow, from scheduling to billing, and everything in-between, all from a single application. But APEX isn’t just for agencies; there is value for reporters who connect to the APEX ecosystem through Stenograph’s industry-leading court reporter software, CATalyst, or directly through APEX. The integration […]Read More
Have you heard the news? CATalyst is expanding to help you become more efficient.
Later this year, we will be releasing the next version of CATalyst, and we are so excited about some of the upcoming features. When designing this release, we wanted to expand what CATalyst currently does, providing tools that allow you to do even more from your desktop. One of these new features is Business Center. […]Read More
We’re celebrating a milestone work anniversary!
The Stenograph team has many great employees, many have been with us for a long time. We’re so happy to be celebrating another milestone anniversary with one of our valued employees! Alex Cotteleer, Technical Support Manager, takes a few minutes to share his fondest memories of his first 15 years at Stenograph. My 15-year anniversary. […]Read More