Create New Steno Outlines Without “Extra” Keys

Coming up with simple but unique one-stroke steno outlines for speaker IDs, or AccelerWriters (macros executed during translation to edit from the writer) or even a unique fingerspelling alphabet can be difficult when you’re trying to avoid conflicts. Some reporters and captioners have even asked our developers to enhance future writers to include an “extra” […]

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How to Communicate Successfully with Tech Support

Many Stenograph customers enjoy speaking with our Technical Support reps; they know that any rep they speak to will be able to quickly and efficiently resolve whatever problem they’re having. However, some people dread calling Tech Support; they anticipate being frustrated and misunderstood, and they don’t necessarily believe that the support rep they speak to […]

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