How often do you look for the answer to a question in CATalyst Help? I’ve discovered that some people don’t use CATalyst Help to find the information they want, because they’re not sure where to look, beyond pressing F1 to open up Help. There are numerous Help features, and knowing which one to use to […]
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Do you suspect that there are things that other people know that you don’t, things that – if you knew them, would enable you to earn a higher income and enjoy greater satisfaction with the time and effort you’re putting into this career? Do you know where to go to get this information – to […]
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Many Stenograph customers enjoy speaking with our Technical Support reps; they know that any rep they speak to will be able to quickly and efficiently resolve whatever problem they’re having. However, some people dread calling Tech Support; they anticipate being frustrated and misunderstood, and they don’t necessarily believe that the support rep they speak to […]
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If you talk to the most respected professional reporters and scopists in this business about EDGE, the annual software support agreement for Case CATalyst, you’ll find that all of them agree that they would not consider working without it. Why is that? Users with EDGE have access to the latest version and all updates. Not […]
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If you’re a court reporting firm owner or office manager, aside from making sure the schedule is covered and that clients pay their bills, there is one thing with the potential to drive you nuttier than anything else when it comes to running your business: quality control. Every transcript that goes out with your firm’s […]
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Have you or a friend or colleague recently transitioned from another CAT system to Case CATalyst? In addition to the outstanding personal training services offered by Stenograph’s Certified Independent Training Agents, there are a number of features and tools available that may make the transition faster and easier. Custom keyboard maps and macros: When you’re […]
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Realtime reporters who have already been using alternative methods such as Work Units and make use of teamwork to achieve speedier delivery have been very excited about using RealTeam™ instead of their other methods. However, reporters who provide realtime services are not the only reporters who benefit from the RealTeam feature: every reporter, every scopist, […]
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