Thankful

In a few days, people all over the United States will be getting together with family and/or friends and reflecting on what makes them feel thankful. I have a lot for which I am thankful, and my Stenograph and greater court reporting industry family is a major reason I am thankful this year. 30 years […]

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The Benefits of CATalyst’s Cloud Backup

Sometimes in the excitement of discovering life-changing new equipment like the Luminex II or game-changing features like Real Team™, we forget about features that dazzled us when we first heard about them but haven’t quite gotten around to using yet! This week, I’d like to remind you about an incredibly valuable utility in Case CATalyst […]

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How to Communicate Successfully with Tech Support

Many Stenograph customers enjoy speaking with our Technical Support reps; they know that any rep they speak to will be able to quickly and efficiently resolve whatever problem they’re having. However, some people dread calling Tech Support; they anticipate being frustrated and misunderstood, and they don’t necessarily believe that the support rep they speak to […]

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CATalyst Features for Quality Control

If you’re a court reporting firm owner or office manager, aside from making sure the schedule is covered and that clients pay their bills, there is one thing with the potential to drive you nuttier than anything else when it comes to running your business: quality control. Every transcript that goes out with your firm’s […]

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CATalyst Makes the Switch Less Intimidating

Have you or a friend or colleague recently transitioned from another CAT system to Case CATalyst? In addition to the outstanding personal training services offered by Stenograph’s Certified Independent Training Agents, there are a number of features and tools available that may make the transition faster and easier. Custom keyboard maps and macros: When you’re […]

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